Yealink SIP-T20 User Manual download pdf (Page 73)

Basic Call Features

To place a call on hold:

1. Press during a call.

The LCD screen indicates the call is on hold and the line LED flashes green.

Note

To resume a held call:

1. Press again.

Multiple Calls on Hold:

If multiple calls are placed on hold, do one of the following:

- Press or to switch between the calls, and then press to retrieve the

desired call.

- Press the corresponding line key to retrieve the desired call.

A numbered prompt appears on the LCD screen, for example ―1/3‖, indicating that this

is the first call out of three calls.

You can use DND to reject incoming calls automatically on the phone and the callers

can hear a busy signal or a message depending on your server.

You can enable/disable DND for the phone system, or you can customize DND for each

account. Two DND modes:

 Phone (default): DND is effective for the phone system.

 Custom: DND can be configured for each account.

You can receive incoming calls from authorized numbers when DND is enabled.

To configure the DND mode via web user interface:

1. Click on Features->Forward & DND.

The phone will beep softly every 30 seconds to remind you that you still have a call on

hold.

1234

Hold 01:20

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Yealink SIP-T20 User Manual Page 73