Yealink SIP-T42G User Manual

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Summary of Contents

Page 2

User Guide for the SIP-T42G IP Phone x

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User Guide for the SIP-T42G IP Phone 90 5. Press the Conf soft key to place a new call. The conference is placed on hold. 6. Enter the number of the

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Basic Call Features 91 presses the call park key on phone A. 3. User on phone A walks to an available conference room where the phone is designated

Page 5 - Quick Reference Guide

User Guide for the SIP-T42G IP Phone 92 3. Enter the directed call pickup code in the Directed Call Pickup Code field. 4. Click Confirm to accept t

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Basic Call Features 93 To pick up a call directly: 1. Pick up the handset. The DPickup soft key appears on the LCD screen. 2. Press the DPickup

Page 7 - Table of Contents

User Guide for the SIP-T42G IP Phone 94 3. Click on Advanced. 4. Enter the group call pickup code in the Group Call Pickup Code field. 5. Click Co

Page 8

Basic Call Features 95 You can use anonymous call to block the identity and phone number from showing up to the called party when you call someone.

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User Guide for the SIP-T42G IP Phone 96 You can use anonymous call rejection to reject incoming calls from anonymous callers. Anonymous call rejection

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Advanced Phone Features 97 This chapter provides operating instructions for the advanced features of the SIP-T42G IP phone. Topics include:  Busy

Page 11 - Overview

User Guide for the SIP-T42G IP Phone 98 5. (Optional.) Enter a string that will appear on the LCD screen in the Label field. 6. Enter the phone numb

Page 12

Advanced Phone Features 99 In the following figure, the LCD screen shows an incoming call from 1001 on the monitored line. Note When there is an

Page 13

Overview 1 This chapter provides the overview of the SIP-T42G IP phone. Topics include:  Hardware Component Instructions  Icon Instructions  LED

Page 14

User Guide for the SIP-T42G IP Phone 100 To configure a URL record key via phone user interface: 1. Press Menu->Features->DSS Keys. 2. Select

Page 15

Advanced Phone Features 101 The recording box is full appears for 1 second The call cannot be recorded appears for 1 second You can listen

Page 16

User Guide for the SIP-T42G IP Phone 102 To use hot desking: 1. Press the hot desking key when the phone is idle. The LCD screen prompts the followin

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Advanced Phone Features 103 5. (Optional.) Enter the string that will appear on the LCD screen in the Label field. 6. Enter the remote extension n

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User Guide for the SIP-T42G IP Phone 104 Features->Intercom. Accept Intercom You can enable or disable the phone to automatically answer an incomin

Page 19 - Getting Started

Advanced Phone Features 105 To configure a multicast paging key via phone user interface: 1. Press Menu->Features->DSS Keys. 2. Select the d

Page 20 -  Phone Stand

User Guide for the SIP-T42G IP Phone 106 2. Select the desired codec from the pull-down list of Multicast Codec. The default codec is G722. 3. Clic

Page 21

Advanced Phone Features 107 3. Press the Cancel soft key to cancel the multicast RTP session. Note You can configure the phone to receive a Real Ti

Page 22 - AC Power (Optional)

User Guide for the SIP-T42G IP Phone 108 5. Enter the label in the Label field. Label will appear on the LCD screen when receiving the multicast RT

Page 23 - Power over Ethernet

Advanced Phone Features 109 4. Enter the SIP URI (e.g., sip:[email protected]) in the Music Server URI field. 5. Click Confirm to accept the change. Wh

Page 24

User Guide for the SIP-T42G IP Phone 2 Hardware component instructions of the SIP-T42G IP phone are: Item Description ① LCD Screen Shows information

Page 25

User Guide for the SIP-T42G IP Phone 110 3. Press or , or the Switch soft key to select ACD from the Type field. 4. (Optional.) Ent

Page 26

Advanced Phone Features 111 You can leave voice mails for someone else on the SIP-T42G IP phone. You can also listen to the voice mails stored in a

Page 27

User Guide for the SIP-T42G IP Phone 112 2. Follow the voice prompt to listen to voice mails. Note To view the voice mail via phone user interface: 1

Page 28

Advanced Phone Features 113 The MWI subscription parameters you need to know: Options Description Subscribe for MWI Enable or disable a subscription

Page 29 - Customizing Your Phone

User Guide for the SIP-T42G IP Phone 114 To enable Subscribe MWI to Voice Mail via web user interface: 1. Click on Account. 2. Select the desired ac

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Troubleshooting 115 This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T

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User Guide for the SIP-T42G IP Phone 116 Why can’t I get a dial tone?  Check for any loose connections and that the phone has been installed properl

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Troubleshooting 117 Why does the phone play a tone when hold? How to disable it? When there is a call is on hold, the phone will play a hold tone ever

Page 33

User Guide for the SIP-T42G IP Phone 118 3. Enter the new user password in the New Password field and Confirm Password field. 4. Click Confirm to a

Page 34

Troubleshooting 119 4. Select the desired type from the pull-down list of RTP Encryption (SRTP). 5. Click Confirm to accept the change. Note How

Page 35

Overview 3 Icons appearing on the LCD screen are described in the following table: Icon Description Network is unavailable Registered successfully

Page 36

User Guide for the SIP-T42G IP Phone 120 2. Click Reboot to reboot the IP phone. Note How to export PCAP trace? We may need you to provide a PCAP tra

Page 37

Troubleshooting 121 5. Mark the Local radio box in the Export System Log field. 6. Click Export to open file download window, and then save the sys

Page 38

User Guide for the SIP-T42G IP Phone 122 3. Click Import to import the configuration file. Note How to upgrade firmware? To upgrade firmware via web

Page 39 -  Remote Phone Book

Troubleshooting 123 3. Press the OK soft key. The LCD screen prompts the following: 4. The LCD screen prompts the following: 5. The phone will be

Page 40

User Guide for the SIP-T42G IP Phone 124

Page 41

Regulatory Notices 125 Contact your Yealink Authorized Reseller for information on service agreements applicable to your product. TO THE FULL EXTENT

Page 42

User Guide for the SIP-T42G IP Phone 126 Environmental Requirements  Place the device at a well-ventilated place. Do not expose the device under dire

Page 43 - Adding Contacts Manually

Regulatory Notices 127  Use a piece of soft, dry and anti-static cloth to clean the device.  Keep the power plug clean and dry. Using a dirty or we

Page 44

User Guide for the SIP-T42G IP Phone 128

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Appendix A-Time Zones 129 Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00 Uni

Page 46

User Guide for the SIP-T42G IP Phone 4 Icon Description Missed Calls Received Calls Placed Calls Recording box is full A call cannot be recorded

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User Guide for the SIP-T42G IP Phone 130 Time Zone Time Zone Name +01:00 Germany(Berlin) +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembourg

Page 48

Index 131 A About This Guide v Account Management 57 Account Registration 57 Adding Contacts 33 Administrator password 22 Ano

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User Guide for the SIP-T42G IP Phone 132 Phone Installation 11 Phone Status 14 Phone User Interface 6 Placing Calls 68 Placing Cal

Page 50

Overview 5 Line key LED (configured as a BLF key) LED Status Description Solid green The monitored user is idle. Fast flashing green (200ms) The monit

Page 51

User Guide for the SIP-T42G IP Phone 6 You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced Set

Page 52

Overview 7 Options Phone User Interface Web User Interface --Time & Date √ √ --Administrator Password √ √ --Ring Tones √ √ --Backlight √ √ --Keypa

Page 53

User Guide for the SIP-T42G IP Phone 8 Options Phone User Interface Web User Interface --STUN Status √ --STUN Server √ Note The following table show

Page 54

Getting Started 9 This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP

Page 55

Copyright © 2014 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this

Page 56

User Guide for the SIP-T42G IP Phone 10  Phone Stand  Wall Mount Bracket (Optional)  Power Adapter (Optional)  Handset & Handset Co

Page 57

Getting Started 11  Quick Installation Guide & Quick Reference Guide Check the list before installation. If you find anything missing, contac

Page 58

User Guide for the SIP-T42G IP Phone 12 2) Connect the handset and optional headset Note 3) Connect the network and power You have two options

Page 59

Getting Started 13 Power over Ethernet With the included or a regular Ethernet cable, the SIP-T42G IP phone can be powered from a PoE-compliant switc

Page 60

User Guide for the SIP-T42G IP Phone 14 You can view phone status via phone user interface or web user interface. Available information of phone statu

Page 61

Getting Started 15 The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any rea

Page 62

User Guide for the SIP-T42G IP Phone 16 4. Enter the desired values in the IPv4 Address, Subnet Mask, Default Gateway, Primary DNS and Secondary DNS

Page 63

Getting Started 17 The idle screen shows the label of the current account, time and date, and four soft keys.

Page 64

User Guide for the SIP-T42G IP Phone 18

Page 65

Customizing Your Phone 19 You can customize your SIP-T42G IP phone by personally configuring certain settings, for example, contrast, time & dat

Page 66

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are design

Page 67

User Guide for the SIP-T42G IP Phone 20 Backlight is configurable via web user interface at the path Settings->Preference. The default language of

Page 68

Customizing Your Phone 21 3. Click Confirm to accept the change. Text displayed on the web user interface will change to the selected language. The

Page 69

User Guide for the SIP-T42G IP Phone 22 To configure the time and date format via phone user interface: 1. Press Menu Settings->Basic Settings->

Page 70

Customizing Your Phone 23 4. Enter the new password again in the Confirm PWD field. 5. Press the Save soft key to accept the change or the Back s

Page 71

User Guide for the SIP-T42G IP Phone 24 All Keys: All keys are locked, except the Volume, Headset, Speakerphone and digit keys. You a

Page 72

Customizing Your Phone 25 2. Enter the desired time in the Phone Lock Time Out (0~3600s) field. 3. Click Confirm to accept the change. Note To un

Page 73

User Guide for the SIP-T42G IP Phone 26 To unlock the keypad via phone user interface: 1. Press any locked key, the LCD screen prompts “Please Enter

Page 74

Customizing Your Phone 27 To adjust the volume when the phone is idle: 1. Press to adjust the ringer volume. Note To adjust t

Page 75

User Guide for the SIP-T42G IP Phone 28 4. Select the desired ring tone from the pull-down list of Ring Type. If Common is selected, this account wil

Page 76

Customizing Your Phone 29 3. Click Upload to upload the file. Note This section provides the operating instructions for managing contacts. Topics

Page 77

Yealink SIP-T42G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific

Page 78 -  Using the headset

User Guide for the SIP-T42G IP Phone 30 5. To adjust the display order of enabled lists, select the desired list and click or . The

Page 79

Customizing Your Phone 31 The built-in phone directory can store the names and phone numbers of your contacts. You can store up to 1000 contacts and

Page 80

User Guide for the SIP-T42G IP Phone 32 The IP phone enters the local directory directly as there is only Local Directory in the directory by default.

Page 81

Customizing Your Phone 33 You can add contacts to the local directory in the following ways:  Manually  From call history  From remote phone b

Page 82

User Guide for the SIP-T42G IP Phone 34 3. Press the Option soft key, and then select Add to Contacts from the prompt list. 4. Enter the contact na

Page 83

Customizing Your Phone 35 5. Press or to highlight the contact information and then edit. 6. Press the Save soft key to accept t

Page 84

User Guide for the SIP-T42G IP Phone 36 Press the Dial soft key to dial out the number. To search for a contact in the local directory: 1. Press the

Page 85

Customizing Your Phone 37 The LCD screen displays the search results in the adjusted order. 6. Click Confirm to accept the change. Note To search

Page 86

User Guide for the SIP-T42G IP Phone 38 system. 3. Click Import XML to import the contact list. The web user interface prompts "The original co

Page 87

Customizing Your Phone 39 6. (Optional.) Select the contact information you want to import into the local directory from the pull down list of Inde

Page 88

About This Guide v Thank you for choosing the SIP-T42G IP Phone, an ultra-elegant gigabit IP Phone which is exquisitely designed to provide business t

Page 89

User Guide for the SIP-T42G IP Phone 40 4. Press or , or the Switch soft key to select the desired account from the Account field. If

Page 90 - Static Forwarding

Customizing Your Phone 41 3. Enter the name in the Display Name field. 4. Click Confirm to accept the change. Note To access your corporate direc

Page 91

User Guide for the SIP-T42G IP Phone 42 4. Enter a few continuous characters of the contact name or continuous numbers of the contact number using th

Page 92

Customizing Your Phone 43 The SIP-T42G IP phone maintains call history lists of Placed Calls, Received Calls, Missed Calls and Forwarded Calls. Call

Page 93

User Guide for the SIP-T42G IP Phone 44 4. Press the Option soft key, and then select Add to Contacts (or Add to Blacklist) from the prompt list. 5.

Page 94

Customizing Your Phone 45 If you want to use a headset, physically connect your headset and activate the headset mode for use. For more information

Page 95 - Dynamic Forwarding

User Guide for the SIP-T42G IP Phone 46 2. Select Enabled from the pull-down list of Headset Prior. 3. Click Confirm to accept the change. To use h

Page 96

Customizing Your Phone 47 2. Select Enabled from the pull-down list of Dual-Headset. 3. Click Confirm to accept the change. Note Two types of DSS

Page 97

User Guide for the SIP-T42G IP Phone 48 4. (Optional.) Select the desired key event type from the Key Type field. 5. (Optional.) Select the desired

Page 98

Customizing Your Phone 49 There is a hold call on the line on the non-current page. For more information on the page switch key LED status, refer to

Page 99

User Guide for the SIP-T42G IP Phone vi The following section is new:  Call Completion on page 74 Major updates have occurred to the following secti

Page 100

User Guide for the SIP-T42G IP Phone 50  DND  Group Listening  Zero Touch  URL  Keypad Lock  Directory For more information, contact your

Page 101 - Directed Call Pickup

Customizing Your Phone 51 Key Type (Voice Mail) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD scree

Page 102

User Guide for the SIP-T42G IP Phone 52 Usage: Press the DSS key during an active call to send the key sequence specified in the Value field. Prefix Y

Page 103 - Basic Call Features

Customizing Your Phone 53 Value (the access URL for XML browser) Usage: Press the DSS key to access the XML browser specified in the Value field. LD

Page 104

User Guide for the SIP-T42G IP Phone 54 the phone. 3. When call forward is in custom mode, press the DSS key to access the custom call forward interf

Page 105

Customizing Your Phone 55 DND You can use this key feature to activate or deactivate the DND mode. You can also use this key feature to access the c

Page 106

User Guide for the SIP-T42G IP Phone 56 2. Press the OK soft key within a few seconds. 3. Configure the network parameters in the corresponding fiel

Page 107 - Advanced Phone Features

Customizing Your Phone 57 2. Customize specific features for these keys. 3. Click Confirm to accept the change. You can click Reset to default to

Page 108

User Guide for the SIP-T42G IP Phone 58 The following figures show single or multiple accounts registered on the phone: Single account: Multiple acco

Page 109

Customizing Your Phone 59 Dial plan is a string of characters that governs the way your SIP-T42G IP phone processes the inputs received from your ph

Page 110

Table of Contents vii About This Guide ...v In This Guide...

Page 111

User Guide for the SIP-T42G IP Phone 60 To add a replace rule via web user interface: 1. Click on Settings->Dial Plan->Replace Rule. 2. Enter

Page 112

Customizing Your Phone 61 3. Click Del to delete the replace rule(s). Note You can configure one or more dial-now rules (up 100) on your phone. Whe

Page 113

User Guide for the SIP-T42G IP Phone 62 Delay Time for Dial-Now Rule You can configure the interval for dial-now rules. That is, you can configure you

Page 114

Customizing Your Phone 63 For more information on the valid value of the Account field, refer to Replace Rule on page 59. 4. Click Confirm to ac

Page 115

User Guide for the SIP-T42G IP Phone 64 3. Enter the desired line ID in the Account field or leave it blank. For more information on the valid value

Page 116

Customizing Your Phone 65 2. Enter the emergency number in the Emergency field. For multiple emergency numbers, enter a comma between every two n

Page 117

User Guide for the SIP-T42G IP Phone 66 3. Enter the desired delay time in the Inter Digit Time (1~14s) field. The default delay time is 4s. 4. Cli

Page 118

Basic Call Features 67 The SIP-T42G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You c

Page 119

User Guide for the SIP-T42G IP Phone 68 You can place a call in three ways using your SIP-T42G IP phone:  Using the handset  Using the speakerphon

Page 120

Basic Call Features 69 - With the handset on-hook, enter the desired number using the keypad. Press , , or the Send so

Page 121

User Guide for the SIP-T42G IP Phone viii Keypad Lock ...

Page 122

User Guide for the SIP-T42G IP Phone 70 When you are not in another call, you can answer a call in three ways:  Using the handset  Using the speak

Page 123

Basic Call Features 71 - Press to access the new call. Press or the Answer soft key. The incoming call is answered and the original

Page 124

User Guide for the SIP-T42G IP Phone 72 2. Select Enabled from the pull-down list of Recent Call In Dialing. 3. Click Confirm to accept the change.

Page 125 - Troubleshooting

Basic Call Features 73 3. Press or , or the Switch soft key to select Enable from the Status field. 4. Press the Save soft key

Page 126

User Guide for the SIP-T42G IP Phone 74 1. Press the OK soft key to activate auto redial. The LCD screen prompts the following: 2. Wait for a perio

Page 127

Basic Call Features 75 To use call completion: When the called party is busy, the following prompt will appear on the LCD screen of the phone: 1.

Page 128

User Guide for the SIP-T42G IP Phone 76 You can mute the microphone of the active audio device during an active call, and then the other party cannot

Page 129

Basic Call Features 77 Multiple Calls on Hold: If multiple calls are placed on hold, do one of the following: - Press or to switch

Page 130

User Guide for the SIP-T42G IP Phone 78 3. Click Confirm to accept the change. Note To activate DND in phone mode: 1. Press the DND soft key when th

Page 131

Basic Call Features 79 To activate DND in custom mode for all accounts: 1. Press the DND soft key when the phone is idle. The LCD screen displays a

Page 132

Table of Contents ix Busy Lamp Field (BLF)... 97 Call

Page 133

User Guide for the SIP-T42G IP Phone 80 3. Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma between every

Page 134

Basic Call Features 81 You can enable/disable call forward for the phone, or you can customize call forward for each or all accounts. Two call forwa

Page 135 - Regulatory Notices

User Guide for the SIP-T42G IP Phone 82 2) Enter the destination number you want to forward all incoming calls to in the Forward to field. 3) (O

Page 136

Basic Call Features 83 4. Depending on your selection: a.) If you select Always Forward, you can enable it for a specific account. 1) Press

Page 137

User Guide for the SIP-T42G IP Phone 84 The LCD screen prompts “Copy to All Lines?”. 3) Press the OK soft key to accept the change or the Cancel s

Page 138

Basic Call Features 85 To disable call forward in phone mode: 1. Press Menu->Features->Call Forward. 2. Press or to select

Page 139 - Appendix A-Time Zones

User Guide for the SIP-T42G IP Phone 86 2. Enter the number you want to transfer the call to. 3. Press the Tran soft key to complete the transfer.

Page 140

Basic Call Features 87 Phone Book on page 40 for more information). 3. Enter the number you want to transfer the call to. 4. Press or

Page 141

User Guide for the SIP-T42G IP Phone 88 The SIP-T42G IP phone supports up to 3 parties (including yourself) in a conference call. This is the default

Page 142

Basic Call Features 89 This feature allows you to perform the following:  Join two calls together into a conference call.  Invite another party

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