Yealink SIP-T22 User Manual

User Guide for the SIP-T22P/SIP-T22 IP Phone x Time & Date ...

User Guide SIP-T22P/SIP-T22 IP Phone 88 3. Click on Advanced. 4. Select Ne twork Conference from the pull-down list of Conference Type. 5. Enter

Basic Call Features 89 You can use call park to place a call on hold, and then retrieve the call from another phone in the system (for example, a ph

User Guide SIP-T22P/SIP-T22 IP Phone 90 You can use call pickup to answer someone else’s incoming call on the phone. The SIP-T22P/SIP-T22 IP phone su

Basic Call Features 91 2. Enter the directed call pickup code in the Directed Call Pickup Code field. 3. Click Confirm to accept the change. To c

User Guide SIP-T22P/SIP-T22 IP Phone 92 To pick up a call directly: 1. Pick up the handset. The DPickup soft key appears on the LCD screen. 2. Pr

Basic Call Features 93 2. Enter the group call pickup code in the G roup Call Pickup Code field. 3. Click Confirm to accept the change. To config

User Guide SIP-T22P/SIP-T22 IP Phone 94 To pick up a call in the group: 1. Pick up the handset. The GPickup soft key appears on the LCD screen. 2.

Basic Call Features 95 3. Press or to select Enable from the Se nd Anonymous field. 4. (Optional.) Press or to s

User Guide SIP-T22P/SIP-T22 IP Phone 96 4. Press or , or the Switch soft key to select Enable from the Anon Rejection field. 5. (Op

Advanced Phone Features 97 This chapter provides operating instructions for the advanced features of the SIP-T22P/SIP-T22 IP phone. Topics include:

Table of Contents xi Anonymous Call ... 94 Anon

User Guide SIP-T22P/SIP-T22 IP Phone 98 4. Press or , or the Switch soft key to select the desired account from the Account ID field.

Advanced Phone Features 99 In the following figure, the LCD screen shows an incoming call from 1002 on the monitored line. Note When there is an

User Guide SIP-T22P/SIP-T22 IP Phone 100 4. Press or , or the Switch soft key to select Re cord from the Ke y Type field. 5. Press

Advanced Phone Features 101 2. Press the record or URL record key again to stop recording. The recording icon disappears from the LCD screen and t

User Guide SIP-T22P/SIP-T22 IP Phone 102 4. Press or , or the Switch soft key to select Hot Desking from the Ke y Type field. 5. Pres

Advanced Phone Features 103 Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can pre

User Guide SIP-T22P/SIP-T22 IP Phone 104 phone to automatically answer an incoming intercom call while there is already an active call on the phone,

Advanced Phone Features 105 Mute is disabled, the microphone works for intercom calls. Intercom Mute is disabled by default. Intercom Tone You can e

User Guide SIP-T22P/SIP-T22 IP Phone 106 The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. 6. Press the Save soft key to acc

Advanced Phone Features 107 involved. The multicast paging key LED illuminates solid green. The following figure shows a multicast RTP session on th

User Guide for the SIP-T22P/SIP-T22 IP Phone xii

User Guide SIP-T22P/SIP-T22 IP Phone 108 To configure multicast listening addresses via web user interface: 1. Click on Directory->Multicast IP.

Advanced Phone Features 109 To configure music on hold server via web user interface: 1. Click on Account. 2. Select the desired account from the

User Guide SIP-T22P/SIP-T22 IP Phone 110 To configure an ACD key via phone user interface: 1. Press Me nu->Features->DSS Keys. 2. Select the

Advanced Phone Features 111 You can send and receive text messages using the SIP-T22P/SIP-T22 IP phone. New text messages can be indicated both acou

User Guide SIP-T22P/SIP-T22 IP Phone 112 mode. 3. Press the Send soft key after completing the content. 4. (Optional.) Press or , o

Advanced Phone Features 113 3. Select De lete to delete the desired message. The LCD screen prompts “Delete Message?”. 4. Press the OK soft key

User Guide SIP-T22P/SIP-T22 IP Phone 114 To configure voice mail access codes via phone user interface: 1. Press Menu->Messages->Voice Mail-&g

Advanced Phone Features 115 will be indicated in three ways: a warning tone, a prompt message (including a voice mail icon) on the LCD screen, and t

User Guide SIP-T22P/SIP-T22 IP Phone 116 5. Enter the period time in the MWI Subscription Period (Seconds) field. 6. Click Confirm to accept the c

Advanced Phone Features 117 6. Click Confirm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Sub

Overview 1 This chapter provides the overview of the SIP-T22P/SIP-T22 IP phone. Topics include:  Hardware Component Instructions  Icon Instructio

User Guide SIP-T22P/SIP-T22 IP Phone 118

Troubleshooting 119 This chapter provides general troubleshooting information to help to solve the problems you might encounter when using your SIP-T2

User Guide SIP-T22P/SIP-T22 IP Phone 120 How to obtain the MAC address of a phone when the phone is not powered on? Three ways you can obtain the MAC

Troubleshooting 121 Activation/Deactivation on page 46.  Check that the headset volume is adjusted to an appropriate level. Refer to Volume on page

User Guide SIP-T22P/SIP-T22 IP Phone 122 3. Enter the desired time (in seconds) in the Play Hold Tone Delay field. 4. Click Confirm to accept the

Troubleshooting 123 4. Click Confirm to accept the change. Note How to make a call using SRTP? You can enable SRTP to encrypt the audio stream(s) of

User Guide SIP-T22P/SIP-T22 IP Phone 124 How to reboot the phone? To reboot the phone via web user interface: 1. Click on Se ttings->Upgrade. 2.

Troubleshooting 125 5. Click Ex port to open file download window, and then save the file to your local system. How to export system log? We may ne

User Guide SIP-T22P/SIP-T22 IP Phone 126 You can also export the system log to a syslog server. Contact your system administrator for more informatio

Troubleshooting 127 2. Click Browse to locate the firmware from your local system. 3. Click Upgrade to upgrade the firmware. The web user interface

User Guide SIP-T22P/SIP-T22 IP Phone 2 Hardware component instructions of the SIP-T22P/SIP-T22 IP phone are: Ite m De scription ① LCD Screen Shows i

User Guide SIP-T22P/SIP-T22 IP Phone 128 3. Press the OK soft key. The LCD screen prompts “Resetting…Please Wait!”. The LCD screen prompts “Initial

Regulatory Notices 129 Contact your Yealink Authorized Reseller for information about service agreements applicable to your product. TO THE FULL EXTE

User Guide SIP-T22P/SIP-T22 IP Phone 130  Please place no heavy objects on the device in case of damage and deformation caused by the heavy load. 

Appendix A-Time Zones 131 Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00

User Guide SIP-T22P/SIP-T22 IP Phone 132 Time Zone Time Zone Name +01:00 Germany(Berlin) +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembo

Index 133 A About This Guide v Account Management 56 Account Registration 56 Adding Contacts 32 Adding Groups 30 Administrator pa

User Guide SIP-T22P/SIP-T22 IP Phone 134 Messages 111 Message Waiting Indicator 114 Multicast Paging 105 Music on Hold 108 N Network

Overview 3 Icons appearing on the LCD screen are described in the following table: Icon De scription Network is unavailable Private line registers s

User Guide SIP-T22P/SIP-T22 IP Phone 4 Icon De scription Keypad Lock Received Calls Placed Calls Missed Calls Recording box is full A call ca

Overview 5 Line key LED (configured as a BLF key) LED Status De scription Solid green The monitored user is idle. Fast flashing green (200ms) The mon

User Guide SIP-T22P/SIP-T22 IP Phone 6 address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default

Overview 7 Options Phone User Interface We b User Interface --Call Transfer √ --Call Waiting √ --Conference --Call Park √ --Call Pickup √ --Anonymou

ii Copyright © 2014 YEALINK NETWORK TECHNOLOGY Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publica

User Guide SIP-T22P/SIP-T22 IP Phone 8 The following table shows documentations available for the SIP-T22P/SIP-T22 IP phone. Name Contents Where fou

Getting Started 9 This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T22P/SIP-T22

User Guide SIP-T22P/SIP-T22 IP Phone 10  Power Adapter (Optional)  Handset & Handset Cord  Ethernet Cable  Quick Insta

Getting Started 11 3) Connect the network and power 1) Attach the stand a) Desk Mount Method: b) Wall Mount Method: 2) Connect the handset

User Guide SIP-T22P/SIP-T22 IP Phone 12 AC Power To connect the AC power: 1. Connect the DC plug on the power adapter to the DC5V port on the phone

Getting Started 13 After your phone is powered on, the system boots up and performs the following steps: Automatic Phone Initialization The phone fin

User Guide SIP-T22P/SIP-T22 IP Phone 14 2. Enter the IP address in the browser’s address bar, and then press Enter. 3. Enter the user name (admin)

Getting Started 15 2. Press or to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field. 3. Press the Save soft key to accept

User Guide SIP-T22P/SIP-T22 IP Phone 16 will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user

Customizing Your Phone 17 You can customize your SIP-T22P/SIP-T22 IP phone by personally configuring certain settings, for example, backlight, time

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are design

User Guide SIP-T22P/SIP-T22 IP Phone 18 2. Select the desired type from the pull-down list of Backlight Time (seconds). 3. Click Confirm to accept

Customizing Your Phone 19 3. Press the Save soft key to accept the change. Text displayed on the LCD screen will change to the selected language.

User Guide SIP-T22P/SIP-T22 IP Phone 20 4. Press or , or the Switch soft key to select the desired value from the DST field. 5. Pres

Customizing Your Phone 21 The date formats you need to know: Date Format Example (2013-1-16) WWW MMM DD Wed Jan 16 DD-MMM-YY 16-Jan-13 YYYY-MM-DD 2

User Guide SIP-T22P/SIP-T22 IP Phone 22 You can set the “#” or “*” to perform as a send key while dialing. To configure key as send via phone user in

Customizing Your Phone 23 To activate the keypad lock via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin)

User Guide SIP-T22P/SIP-T22 IP Phone 24 3. Click Confirm to accept the change. Note To unlock the keypad, you must know the keypad unlock PIN of the

Customizing Your Phone 25 To deactivate the keypad lock via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: adm

User Guide SIP-T22P/SIP-T22 IP Phone 26 To adjust the volume when the phone is during a call: 1. Press to adjust the vo

Customizing Your Phone 27 4. Select the desired ring tone from the pull-down list of Ring Type. If Common is selected, this account will use the r

iv Yealink SIP-T22P/SIP-T22 firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specif

User Guide SIP-T22P/SIP-T22 IP Phone 28 2. Click Browse to locate a ring tone file (file format must be *.wav) from your local system. 3. Click Up

Customizing Your Phone 29 4. To remove a list from the Enabled column, select the desired list and then click . 5. To adjust the display order

User Guide SIP-T22P/SIP-T22 IP Phone 30 number from the local directory. To add a group to the local directory: 1. Press the Dir soft key. The IP p

Customizing Your Phone 31 The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local D

User Guide SIP-T22P/SIP-T22 IP Phone 32 3. Press the Option soft key, and then select De lete from the prompt list. The LCD screen prompts “Delete s

Customizing Your Phone 33 4. Enter the name and the office, mobile or other numbers in the corresponding fields. 5. Press or , or

User Guide SIP-T22P/SIP-T22 IP Phone 34 enter remote phone book. 2. Press or to select the desired contact. 3. Press the Option soft k

Customizing Your Phone 35 To delete a contact from the local directory: 1. Press the Dir soft key. The IP phone enters the local directory directly

User Guide SIP-T22P/SIP-T22 IP Phone 36 If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the

Customizing Your Phone 37 appear on the LCD screen. You can dial from the result list. You can search for a contact in your desired lists when the p

About This Guide v Thank you for choosing the SIP-T22P/SIP-T22 IP phone, exquisitely designed to provide business telephony features, such as Call

User Guide SIP-T22P/SIP-T22 IP Phone 38 The contacts in the enabled search source lists whose name or phone number matches the characters entered wil

Customizing Your Phone 39 2. Click Browse to locate a contact list file (file format must be *.csv) from your local system. 3. (Optional.) Check

User Guide SIP-T22P/SIP-T22 IP Phone 40 To add a contact to the blacklist manually: 1. Press Me nu->Directory->Blacklist. 2. Press the Add so

Customizing Your Phone 41 4. Press the Option soft key and then select Add to Blacklist from the prompt list. The LCD screen prompts "Move sel

User Guide SIP-T22P/SIP-T22 IP Phone 42 To access your corporate directory via phone user interface: 1. Press Me nu->Directory->Remote Phone B

Customizing Your Phone 43 3. Select the desired contact in the corporate directory. 4. Press the Send soft key. In addition, you can enable the ph

User Guide SIP-T22P/SIP-T22 IP Phone 44 2. Press or , or the Switch soft key to select Enable from the His tory Record field. 3. Pr

Customizing Your Phone 45 Calls and Forwarded Calls. 3. Press or to select the desired entry. 4. Press the Delete soft key. To delete

User Guide SIP-T22P/SIP-T22 IP Phone 46 3. Click Browse to select the logo file from your local system. 4. Click Upload to upload the file. 5. C

Customizing Your Phone 47 2. Select Enabled from the pull-down list of Headset Prior. 3. Click Confirm to accept the change. To activate the head

User Guide for the SIP-T22P/SIP-T22 IP Phone vi  Packaging Contents on page 9  Phone Status on page 13 Major updates have occurred to the followi

User Guide SIP-T22P/SIP-T22 IP Phone 48 2. Select Enabled from the pull-down list of Dual-Headset. 3. Click Confirm to accept the change. Note Two

Customizing Your Phone 49 6. (Optional.) Enter the corresponding value in the Value field. 7. (Optional.) Enter the corresponding value in the Ext

User Guide SIP-T22P/SIP-T22 IP Phone 50 Value (the number you want to dial out) Usage: Press the DSS key to dial out the number specified in the Valu

Customizing Your Phone 51 Usage: Press the DSS key during an active call to send the key sequence specified in the Value field. Note Prefix You can

User Guide SIP-T22P/SIP-T22 IP Phone 52 Usage: Press the DSS key to access the XML browser specified in the Value field. LDAP You can use this key fe

Customizing Your Phone 53 mode on DSS key when there is an active call on the phone. De pendencies: Type (Key Event) Ke y Type (Tran) Value (the num

User Guide SIP-T22P/SIP-T22 IP Phone 54 2. Activate or deactivate DND for one or all accounts. Note SMS You can use this key feature to quick access

Customizing Your Phone 55 De pendencies: Type (Keypad Lock) Usage: Press the DSS key to immediately lock the keypad of your phone instead of long pr

User Guide SIP-T22P/SIP-T22 IP Phone 56 You can register one or multiple accounts on the SIP-T22P/SIP-T22 IP phone. You can also configure each line

Customizing Your Phone 57 Dial plan is a string of characters that governs the way your SIP-T22P/SIP-T22 IP phone processes the inputs received from

About This Guide vii Major updates have occurred to the following sections:  Basic Network Settings on page 14  Keypad Lock on page 22  Contac

User Guide SIP-T22P/SIP-T22 IP Phone 58 2. Enter the string (e.g., 1) in the Prefix field. 3. Enter the string (e.g., 1234) in the Replace field. 4

Customizing Your Phone 59 You can configure one or more dial-now rules (up to 100) on your phone. When the dialed out number matches the dial-now st

User Guide SIP-T22P/SIP-T22 IP Phone 60 2. Enter the time within 1-14 (in seconds) in the Time-Out for Dial-Now Rule field. 3. Click Confirm to ac

Customizing Your Phone 61 3. Enter the desired line ID in the Account field or leave it blank. For more information on the valid values of Account

User Guide SIP-T22P/SIP-T22 IP Phone 62 3. Enter the desired line ID in the Account field or leave it blank. For more information on the valid value

Customizing Your Phone 63 2. Enter the emergency number in the Emergency field. For multiple numbers, enter a comma between every two emergency nu

User Guide SIP-T22P/SIP-T22 IP Phone 64 3. Enter the desired delay time in the Inter Digit Time (1~14s) field. The default delay time is 4s. 4. C

Basic Call Features 65 The SIP-T22P/SIP-T22 IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN

User Guide SIP-T22P/SIP-T22 IP Phone 66  Using the speakerphone  Using the headset You can also dial the number first, and then choose the way yo

Basic Call Features 67 To place a call using the headset: Do one of the following: - With the optional headset connected, press to activ

User Guide for the SIP-T22P/SIP-T22 IP Phone viii

User Guide SIP-T22P/SIP-T22 IP Phone 68 Answering When Not in Another Call Call duration and destination will always appear on the LCD screen for the

Basic Call Features 69 - If you are using the speakerphone, press or the Cancel soft key. Note To redial the last dialed number from you

User Guide SIP-T22P/SIP-T22 IP Phone 70 3. Click Confirm to accept the change. Note To view placed calls list when the phone is in the pre-dialing s

Basic Call Features 71 Auto answer is configurable via web user interface at the path Account->Basic. Note You can enable auto redial to redial t

User Guide SIP-T22P/SIP-T22 IP Phone 72 1. Press the OK soft key to activate auto redial. The following prompt will appear on the LCD screen of the

Basic Call Features 73 activated. When the called party becomes idle, the following prompt appears on the LCD screen of the phone: 2. Press the OK

User Guide SIP-T22P/SIP-T22 IP Phone 74 The LCD screen indicates that the call is on mute. To un-mute a call: 1. Press again to un-mute the c

Basic Call Features 75 is the second call out of three calls. If multiple calls are placed on hold on more than one line key, you can view call deta

User Guide SIP-T22P/SIP-T22 IP Phone 76 To activate DND in phone mode: 1. Press the DND soft key when the phone is idle. The icon on the idle sc

Basic Call Features 77 The LCD screen displays a list of the accounts on the phone. 2. Press the All On soft key to activate DND for all accounts.

Table of Contents ix About This Guide ... v In This Guide ...

User Guide SIP-T22P/SIP-T22 IP Phone 78 3. Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma between every

Basic Call Features 79 forward for each or all accounts. Two call forward modes:  Phone (default): Call forward is effective for the phone system.

User Guide SIP-T22P/SIP-T22 IP Phone 80 3. Depending on your selection: a.) If you select Always Forward: 1) Press or , or the

Basic Call Features 81 before forwarding from the After Ring Time field. The default ring time is 12 seconds. 4) (Optional.) Enter the no answer

User Guide SIP-T22P/SIP-T22 IP Phone 82 b.) If you select Bus y Forward, you can enable it for a specific account. 1) Press or ,

Basic Call Features 83 4) (Optional.) Enter the no answer forward on code and off code respectively in the On Code and Off Code field. You can a

User Guide SIP-T22P/SIP-T22 IP Phone 84 Press the Save soft key to accept the change. To disable call forward in custom mode for a specific account:

Basic Call Features 85 2. Do one of the following: - Enter the number you want to transfer the call to. - Press the Dir soft key, and then select

User Guide SIP-T22P/SIP-T22 IP Phone 86 You can enable or disable call waiting on the phone. If call waiting is enabled, you can receive another call

Basic Call Features 87 To set up a local conference call: 1. Place a call to the first party. 2. When the first party answers the call, press the