Yealink SIP T46G Specifications download pdf (Page 154)

User Guide for the SIP-T46G IP Phone

142

that would be heard by the party placed on hold. To use this feature, you should specify

a SIP URI pointing to a Music on Hold Server account. When a call is placed on hold, the

phone will send a SIP INVITE message to the Music on Hold Server account. The Music

on Hold Server account automatically answers the SIP INVITE messages and

immediately plays audio from some source located anywhere (LAN, Internet) to the

held party. Contact your system administrator for the SIP URI.

To configure music on hold server via web user interface:

1. Click on Account.

2. Select the desired account from the pull-down list of Account.

3. Click on Advanced.

4. Enter the SIP URI (e.g., sip:mo[email protected]) in the Music Server URI field.

5. Click Confirm to accept the change.

When you place a call on hold, the held party can hear the music.

Note

ACD is often used in offices for customer service, such as call center. The ACD system

handles large volumes of incoming calls from callers who have no need to talk to a

specific person but who require assistance from any of multiple persons at the earliest

opportunity. ACD on the SIP-T46G IP phone allows the ACD system to distribute large

volumes of incoming calls to the registered ACD users. To use this feature, you should

For this feature to function, all involved parties cannot use encrypted RTP (SRTP).

Music on hold server is configurable via web user interface only.

1 2 ... 149 150 151 152 153 154 155 156 157 158 159 ... 181 182

No comments

Yealink SIP T46G Specifications Page 154