Yealink Voipon Specifications

i www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

User Guide for the SIP-T19P IP Phone x www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

User Guide for the SIP-T19P IP Phone 90 6. Click Confirm to accept the change. Note Music on hold (MoH) is the business practice of playing recorded

Advanced Phone Features 91 When you have placed a call on hold, the held party can hear the music. Note You can send and receive text messages using

User Guide for the SIP-T19P IP Phone 92 To send a text message: 1. Press Menu->Messages->Text Message->New Message. 2. Compose the new text

Advanced Phone Features 93 The LCD screen prompts “Delete Message?”. 4. Press the Ok soft key to delete this message or the Cancel soft key to can

User Guide for the SIP-T19P IP Phone 94 To configure voice mail access codes via phone user interface: 1. Press Menu->Messages->Voice Mail->

Advanced Phone Features 95 icon) on the LCD screen. This will be cleared when you retrieve all voice mails or delete them. The MWI service is unsoli

User Guide for the SIP-T19P IP Phone 96 3. Enter the period time in the MWI Subscription Period (Seconds) field. 4. Click Confirm to accept the cha

Advanced Phone Features 97 The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail. Note MWI s

User Guide for the SIP-T19P IP Phone 98 www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

Troubleshooting 99 This chapter provides general troubleshooting information to help to solve the problems you might encounter when using your SIP-T19

Overview 1 This chapter provides the overview of the SIP-T19P IP phone. Topics include:  Hardware Component Instructions  Icon Instructions  Use

User Guide for the SIP-T19P IP Phone 100 How to obtain the MAC address of a phone when the phone is not powered on? Three ways you can obtain the MAC

Troubleshooting 101  Check that the headset volume is adjusted to an appropriate level. Refer to Volume on page 24. What is the difference between u

User Guide for the SIP-T19P IP Phone 102 Why can’t I send a SMS to any other phone? SMS depends on support from a SIP server. Contact your system admi

Troubleshooting 103 2. Select the desired value from the pull-down list of RTP Encryption (SRTP). 3. Click Confirm to accept the change. Note How t

User Guide for the SIP-T19P IP Phone 104 2. Click Reboot to reboot the phone. Note How to export PCAP trace? We may need you to provide a PCAP trace

Troubleshooting 105 How to export system log? We may need you to provide debug log information to help analyze problem. By default, you can export the

User Guide for the SIP-T19P IP Phone 106 2. Click Export to open file download window, and then save the file to your local system. To import the ph

Troubleshooting 107 2. Click Browse to locate the firmware from your local system. 3. Click Upgrade to upgrade the firmware. The web user interface

User Guide for the SIP-T19P IP Phone 108 3. Press the Ok soft key. The LCD screen prompts “Resetting…Please Wait!”. The LCD screen prompts “Welcom I

Regulatory Notices 109 Contact your Yealink Authorized Reseller for information about service agreements applicable to your product. TO THE FULL EXTE

User Guide for the SIP-T19P IP Phone 2 Hardware component instructions of the SIP-T19P IP phone are: Item Description ① LCD Screen Shows information

User Guide for the SIP-T19P IP Phone 110  Please place no heavy objects on the device in case of damage and deformation caused by the heavy load.  K

Appendix A-Time Zones 111 Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00 U

User Guide for the SIP-T19P IP Phone 112 Time Zone Time Zone Name +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembourg(Luxembourg) +01:00 Mac

Index 113 A About This Guide v Account Registration 50 Adding Contacts 31 Adding Groups 29 Administrator password 20 Anonymous

User Guide for the SIP-T19P IP Phone 114 O Overview 1 P Packaging Contents 9 Phone Initialization 13 Phone Installation 11 Phone Stat

Overview 3 Icon Description Registering Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi-

User Guide for the SIP-T19P IP Phone 4 Two ways to customize configurations of your SIP-T19P IP phone:  The user interface on the IP phone.  The

Overview 5 Options Phone User Interface Web User Interface --Language √ √ --Time & Date √ √ --Administrator Password √ √ --Key as Send √ √ --Keypa

User Guide for the SIP-T19P IP Phone 6 Options Phone User Interface Web User Interface SIP Account √ --User Options --Register Status √ --Activation

Overview 7 The following table shows documentations available for the SIP-T19P IP phone. Name Contents Where found Format/Language Quick Installation

User Guide for the SIP-T19P IP Phone 8 www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

Getting Started 9 This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T19P IP phone

ii Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this

User Guide for the SIP-T19P IP Phone 10  Phone Stand  Power Adapter  Handset & Handset Cord  Ethernet Cable 

Getting Started 11 If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone:

User Guide for the SIP-T19P IP Phone 12 advise you which one to use.  AC power  Power over Ethernet (PoE) AC Power To connect the AC power: 1. Co

Getting Started 13 After your phone is powered on, the system boots up and performs the following steps: Automatic Phone Initialization The phone fin

User Guide for the SIP-T19P IP Phone 14 3. Enter the user name (admin) and password (admin) in the login page. 4. Click Confirm to login. The phone

Getting Started 15 Port. 2. Press or to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field. 3. Press the Save soft key to a

User Guide for the SIP-T19P IP Phone 16 To configure PPPoE via phone user interface: 1. Press Menu->Settings->Advanced Settings (password: admi

Customizing Your Phone 17 You can customize your SIP-T19P IP phone by personally configuring certain settings, for example, contrast, language and t

User Guide for the SIP-T19P IP Phone 18 The default language of the phone user interface is English. The phone will detect and use the same language a

Customizing Your Phone 19 3. Click Confirm to accept the change. Text displayed on the web user interface will change to the selected language. The

iii Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are des

User Guide for the SIP-T19P IP Phone 20 4. Press the Save soft key to accept the change. The date and time displayed on the LCD screen will change ac

Customizing Your Phone 21 To change the administrator password via phone user interface: 1. Press Menu->Settings->Advanced Settings (password

User Guide for the SIP-T19P IP Phone 22 You can lock the keypad of your phone temporarily when you are not using it. This feature helps you to protect

Customizing Your Phone 23 You can configure the interval (in seconds) to automatically lock the keypad instead of long pressing . To conf

User Guide for the SIP-T19P IP Phone 24 To unlock the keypad via phone user interface: 1. Press any locked key, the LCD screen prompts “Please Enter

Customizing Your Phone 25 To adjust the volume when the phone is idle: 1. Press to adjust the ringer volume. Note To ad

User Guide for the SIP-T19P IP Phone 26 To select a ring tone for the account via web user interface: 1. Click on Account->Basic. 2. Select the d

Customizing Your Phone 27 3. Click Upload to upload the file. Note This section provides the operating instructions for managing contacts. Topics i

User Guide for the SIP-T19P IP Phone 28 5. To adjust the display order of enabled lists, select the desired list and then click or .

Customizing Your Phone 29 To add a group to the local directory: 1. Press the Dir soft key. The IP phone enters the local directory directly as the

iv Yealink SIP-T19P firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms

User Guide for the SIP-T19P IP Phone 30 3. Press the Option soft key, and then select Detail from the prompt list. 4. Press or to s

Customizing Your Phone 31 You can add contacts to the local directory in the following ways:  Manually  From call history  From remote phone b

User Guide for the SIP-T19P IP Phone 32 Adding Contacts from Call History To add a contact to the local directory from the call history: 1. Press the

Customizing Your Phone 33 To edit a contact in the local directory: 1. Press the Dir soft key. The IP phone enters the local directory directly as

User Guide for the SIP-T19P IP Phone 34 2. Select the desired group and then press the Enter soft key. 3. Press or to select the d

Customizing Your Phone 35 To search for a contact in the local directory: 1. Press the Dir soft key. The IP phone enters the local directory direct

User Guide for the SIP-T19P IP Phone 36 The LCD screen displays the search results in the adjusted order. 6. Click Confirm to accept the change. Not

Customizing Your Phone 37 You can manage your phone’s local directory via phone user interface or web user interface. But you can only import or exp

User Guide for the SIP-T19P IP Phone 38 6. (Optional.) Select the contact information you want to import into the local directory from the pull down

Customizing Your Phone 39 3. Enter the name and the office, mobile or other numbers in the corresponding fields. 4. Press the Add soft key to acc

About This Guide v Thank you for choosing the SIP-T19P IP phone, exquisitely designed to provide business telephony features, such as Call Hold, Cal

User Guide for the SIP-T19P IP Phone 40 You can configure your new phone to access up to 5 corporate directories. The phone supports up to 2000 corpor

Customizing Your Phone 41 To search for a contact in the corporate directory: 1. Press Menu->Dir->Remote Phone Book. If Remote Phone Book is

User Guide for the SIP-T19P IP Phone 42 3. Enter the refresh period of corporate directory in the Search Flash Time (Seconds) field. The default valu

Customizing Your Phone 43 The detailed information of the entry appears on the LCD screen. To place a call from the call history list: 1. Press the

User Guide for the SIP-T19P IP Phone 44 The LCD screen prompts "Delete all records?". 5. Press the Ok soft key to confirm the deletion or

Customizing Your Phone 45 5. Click Confirm to accept the change. Note Physically connect your headset and activate the headset mode for use. For mo

User Guide for the SIP-T19P IP Phone 46 2. Select Enabled from the pull-down list of Headset Prior. 3. Click Confirm to accept the change. To use h

Customizing Your Phone 47 2. Customize specific features for these keys. 3. (Optional.) Enter a string that will appear on the LCD screen in the

User Guide for the SIP-T19P IP Phone 48 Speed Dial You can use this key feature to speed up dialing numbers often used or hard to remember. Dependenci

Customizing Your Phone 49 Dependencies: Type (Local Group) Line (the group you want to access) Usage: Press the programmable key to access the group

User Guide for the SIP-T19P IP Phone vi www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

User Guide for the SIP-T19P IP Phone 50 Message screen. You can enter the text message and then send it. Zero Touch You can use this key feature to co

Customizing Your Phone 51 To disable an account via phone user interface: 1. Press Menu->Settings->Advanced Settings (password: admin) ->A

User Guide for the SIP-T19P IP Phone 52 You can configure one or more replace rules (up to 100) to remove the specified string and replace it with ano

Customizing Your Phone 53 3. Click Del to delete the replace rule(s). Note You can configure one or more dial-now rules (up to 100) on your phone.

User Guide for the SIP-T19P IP Phone 54 To configure the delay time for dial-now rule via web user interface: 1. Click on Features->General Inform

Customizing Your Phone 55 2. Enter the desired values in the Code, Min Length (1-15) and Max Length (1-15) fields. 3. Click Confirm to accept the

User Guide for the SIP-T19P IP Phone 56 3. Click Confirm to add the block out number. Note Public telephone networks in countries around the world ha

Customizing Your Phone 57 You can enable live dialpad on the SIP-T19P IP phone, which enables the IP phone to automatically dial out the phone numbe

User Guide for the SIP-T19P IP Phone 58 2. Enter the desired number in the Number field. 3. Enter the delay time (in seconds) in the Hotline Time-o

Basic Call Features 59 The SIP-T19P IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You c

Table of Contents vii About This Guide ... v In This Guide ...

User Guide for the SIP-T19P IP Phone 60  Using the headset You can also dial the number first, and then choose the way you want to speak to the othe

Basic Call Features 61 To place a call using the headset: 1. With the optional headset connected, press to activate the headset mode. 2.

User Guide for the SIP-T19P IP Phone 62 To answer a call using the hands-free speakerphone mode: Do one of the following: - Press . - Wit

Basic Call Features 63 To redial the last dialed number from your phone: 1. Press twice. A call to your last dialed number is attempted. T

User Guide for the SIP-T19P IP Phone 64 To view placed calls list when the phone is in the pre-dialing screen: 1. Pick up the handset or press the sp

Basic Call Features 65 You can enable auto redial to redial the phone number automatically when the called party is busy. You can also configure the

User Guide for the SIP-T19P IP Phone 66 2. Wait for a period of time or press the Ok soft key to redial the phone number. The phone will retry as man

Basic Call Features 67 1. Press the Ok soft key, the phone returns to the idle screen and call completion is activated. When the called party becom

User Guide for the SIP-T19P IP Phone 68 You can mute the microphone of the active audio device during an active call, and then the other party cannot

Basic Call Features 69 Multiple Calls on Hold: If multiple calls are placed on hold: 1. Press or to switch between the calls, and

User Guide for the SIP-T19P IP Phone viii Blacklist ...

User Guide for the SIP-T19P IP Phone 70 3. Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma between every t

Basic Call Features 71 To enable call forward via phone user interface: 1. Press Menu->Features->Call Forward. 2. Press or

User Guide for the SIP-T19P IP Phone 72 c.) If you select No Answer Forward: 1) Press or , or the Switch soft key to select En

Basic Call Features 73 Dynamic Forwarding To forward an incoming call to another party: 1. When the phone is ringing, press the Fwd soft key. 2.

User Guide for the SIP-T19P IP Phone 74 Directory on page 27 for more information.). - Press the Dir soft key, and then select History. Select the de

Basic Call Features 75 To configure call waiting via phone user interface: 1. Press Menu->Features->Call Waiting. 2. Press or

User Guide for the SIP-T19P IP Phone 76 To set up a local conference call: 1. Place a call to the first party. 2. When the first party answers the c

Basic Call Features 77 3. Enter the conference URI (e.g., [email protected]) in the Conference URI field. 4. Click Confirm to accept the cha

User Guide for the SIP-T19P IP Phone 78 You can use call pickup to answer someone else’s incoming call on the phone. The SIP-T19P IP phone supports di

Basic Call Features 79 2. Enter the directed call pickup code in the Directed Call Pickup Code field. 3. Click Confirm to accept the change. To c

Table of Contents ix Voice Mail ...

User Guide for the SIP-T19P IP Phone 80 The DPickup soft key appears on the LCD screen. 2. Press the DPickup soft key on your phone when a phone rec

Basic Call Features 81 2. Enter the group call pickup code in the Group Call Pickup Code field. 3. Click Confirm to accept the change. To configu

User Guide for the SIP-T19P IP Phone 82 The GPickup soft key appears on the LCD screen. 2. Press the GPickup soft key on your phone when a phone in

Basic Call Features 83 5. Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call is configurable via web user

User Guide for the SIP-T19P IP Phone 84 www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

Advanced Phone Features 85 This chapter provides operating instructions for the advanced features of the SIP-T19P IP phone. Topics include:  Hot D

User Guide for the SIP-T19P IP Phone 86 3. Select Hot Desking from the pull-down list of Type. 5. Click Confirm to accept the change. Note To use h

Advanced Phone Features 87 Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. The SIP-T19P

User Guide for the SIP-T19P IP Phone 88 Accept Intercom You can enable or disable the phone to automatically answer an incoming intercom call. If Acce

Advanced Phone Features 89 Paging Barge Paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming mu