Yealink T19PN Specifications download pdf (Page 83)

Basic Call Features

Dynamic Forwarding

To forward an incoming call to another party:

1. When the phone is ringing, press the Fwd soft key.

2. Enter the number you want to forward the incoming call to.

3. Press , , or the Send soft key.

The incoming call is forwarded. The LCD screen prompts a call forward message.

You can transfer a call to another party in one of the three ways:

 Blind Transfer: Transfer a call directly to another party without consulting.

 Semi-Attended Transfer: Transfer a call when the target phone is ringing.

 Attended Transfer: Transfer a call with prior consulting.

To perform a blind transfer:

1. Press or the Tran soft key during a call.

2. Enter the number you want to transfer the call to.

3. Press or the Tran soft key to complete call transfer.

Then the call is connected to the number to which you are transferring.

To perform a semi-attended transfer:

1. Press or the Tran soft key during a call.

2. Do one of the following:

- Enter the number you want to transfer the call to.

- Press the Dir soft key, and then select Local Directory. Select the desired group,

and search for the contact (Directory should be configured in advance. Refer to

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Yealink T19PN Specifications Page 83