User Guide SIP-T32G IP Phone x
User Guide SIP-T32G IP Phone 90 Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can p
Advanced Phone Features 91 when it automatically answers an incoming intercom call. You can also enable the phone to automatically answer an incomin
User Guide SIP-T32G IP Phone 92 Intercom Mute You can mute or un-mute the microphone on the phone for intercom calls automatically. If Intercom Mute i
Advanced Phone Features 93 5. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure an ACD key via we
User Guide SIP-T32G IP Phone 94 You can send and receive text messages using the SIP-T32G IP phone. New text messages can be indicated both acoustical
Advanced Phone Features 95 from the From field. 5. Enter the number you want to send the message to in the To field. 6. Press the Send soft key to
User Guide SIP-T32G IP Phone 96 4. Press the Yes soft key to delete this message or the No soft key to cancel. Note You can leave voice mails for som
Advanced Phone Features 97 4. Press the Save soft key to accept the change or the Back soft key to cancel. Note To listen to the voice mails: 1. W
User Guide SIP-T32G IP Phone 98 The MWI Subscription parameters you need to know: Options Description Subscribe for MWI Enable or disable a subscripti
Troubleshooting 99 This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T3
Overview 1 This chapter provides the overview of the SIP-T32G IP phone. The topics include: Hardware Component Instructions Icon Instructions
User Guide SIP-T32G IP Phone 100 Why doesn’t the phone ring? Check the ringer volume on your phone. To adjust the ringer volume setting, press the Vol
Troubleshooting 101 2. Click Reboot to reboot the IP phone. Note How to reset your phone? Reset your phone when other Troubleshooting suggestions do
User Guide SIP-T32G IP Phone 102 2. Select 6 from the pull-down list of Log Level. 3. Click Confirm to accept the change. The web user interface pro
Regulatory Notices 103 Contact your Yealink Authorized Reseller for information about service agreements applicable to your product. TO THE FULL EXTE
User Guide SIP-T32G IP Phone 104 Keep the device dry and free of dusts. Place the device on a stable and level platform. Please place no heavy o
Appendix A-Time Zones 105 Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00 U
User Guide SIP-T32G IP Phone 106 Time Zone Time Zone Name +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembourg(Luxembourg) +01:00 Macedonia(S
Index 107 A About This Guide v Account Registration 50 Account Management 50 Adding Contacts 30 Administrator password 23 Anonymous
User Guide SIP-T32G IP Phone 108 Phone User Interface 6 Placing Calls 57 Placing Calls to Contacts 32 Programmable Keys 50 O Outgoing
User Guide SIP-T32G IP Phone 2 Hardware component instructions of the SIP-T32G IP phone are: Item Description ① LCD Screen Shows information about ca
Overview 3 Icons appear on the phone LCD screen are described in the following table: Icons Description Network is unavailable Registered successful
User Guide SIP-T32G IP Phone 4 Icons Description Keypad Lock Missed Calls Received Calls Dialed Calls Missed Calls Recording box is full A call
Overview 5 Power Indicator LED LED Status Description Solid green The phone is powered on. Flashing green The phone is ringing. Off The phone is power
User Guide SIP-T32G IP Phone 6 changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In
Overview 7 Options Phone User Interface Web User Interface --Call Waiting --Conference --Anonymous Call --Anonymous Call Rejection --DND √ √ √ √ Basi
User Guide SIP-T32G IP Phone 8 Options Phone User Interface Web User Interface --Label --Display Name --Register Name --User Name --Password --SIP Ser
Getting Started 9 This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T32G IP phone
Copyright © 2012 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2012 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
User Guide SIP-T32G IP Phone 10 Power Adapter Handset & Handset Cord Ethernet Cable Quick Installation Guide & Quick Reference Guid
Getting Started 11 If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone w
User Guide SIP-T32G IP Phone 12 3) Connect the Network and Power: You have two options for power and network connections. Your system administrator wi
Getting Started 13 To connect the PoE: 1. Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line pow
User Guide SIP-T32G IP Phone 14 You can view the system status of your phone via phone user interface or web user interface. Available information of
Getting Started 15 2. Enter the parameters: IP, subnet mask, default gateway, primary DNS, second DNS in the corresponding fields. 3. Press the Sa
User Guide SIP-T32G IP Phone 16 If the phone has successfully started up, the idle LCD screen is shown as below. Idle Screen description: No. Descrip
Customizing Your Phone 17 You can customize your SIP-T32G IP phone by configuring the setting for time and date, display contrast, and ring tones, f
User Guide SIP-T32G IP Phone 18 2. Press or , or the Switch soft key to select the desired wallpaper image. 3. Press the Save soft k
Customizing Your Phone 19 enjoyment. You can change the theme for the phone via phone user interface and web user interface. To change the theme via
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are design
User Guide SIP-T32G IP Phone 20 You can configure the backlight status on the LCD screen as the following types: Always on: Backlight is on permane
Customizing Your Phone 21 To change the language for the phone user interface: 1. Press Menu->Setting->Basic Settings->Language. 2. Press
User Guide SIP-T32G IP Phone 22 4. Press or , or the Switch soft key to select Automatic from the Daylight Saving field. 5. Press
Customizing Your Phone 23 The date formats you need to know: Date Format Example (2012-7-17) WWW MMM DD Tues Jul 17 DD-MMM-YY 17-Jul-12 YYYY-MM-DD 2
User Guide SIP-T32G IP Phone 24 You can set the "#" or "*" to perform as a send key while dialing a call. To set the key as send v
Customizing Your Phone 25 To set the keypad lock PIN via phone user interface: 1. Press Menu->Setting->Basic Settings->Phone Unlock PIN. 2
User Guide SIP-T32G IP Phone 26 If the keypad lock feature is activated to be Lock&Answer, an additional icon will appear on the LCD screen.
Customizing Your Phone 27 To unlock the keypad lock via phone user interface: 1. Press any locked key, the LCD screen prompts “Please Enter PIN:”
User Guide SIP-T32G IP Phone 28 devices (handset, speakerphone or headset), when the phone is in the dialing interface or during a call. You can also
Customizing Your Phone 29 To select a ring tone for the phone via web user interface: 1. Click on Phone->Preference. 2. Select the desired ring
User Guide SIP-T32G IP Phone 30 You can add contacts to your local directory in the following ways: Manually From call history From remote ph
Customizing Your Phone 31 3. Press the Option soft key, and then select Add to Contacts from the prompt list. 4. Enter the contact name. 5. Pres
User Guide SIP-T32G IP Phone 32 To delete a contact from the local directory: 1. Press Directory->Local Directory->Contacts. 2. Press
Customizing Your Phone 33 You can also click Delete Photo to delete the photo. Note When there is a coming call from the contact, the phone idle sc
User Guide SIP-T32G IP Phone 34 4. Press the Dial soft key. - If only one number of the contact is stored in the local directory, press the Dial sof
Customizing Your Phone 35 To import a CSV file of contact list via web user interface: 1. Click on Contacts->Contacts. 2. Click Browse to selec
User Guide SIP-T32G IP Phone 36 You can access your corporate directory through your phone. You can add local contacts from the corporate directory. Y
Customizing Your Phone 37 3. Select Enabled from the pull-down list of Match Remote Phone Book. 4. Enter the refresh period of corporate directory
User Guide SIP-T32G IP Phone 38 4. Click Confirm to accept the change. To access the Broadsoft directory via phone user interface: 1. Press Director
Customizing Your Phone 39 3. Press the Save soft key to accept the change or the Back soft key to cancel. To check the call history: 1. Press the
About This Guide v Thank you for choosing this Gigabit Color IP Phone which is especially designed for power users in the office environment. This uni
User Guide SIP-T32G IP Phone 40 5. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel. You can access the call log of the
Customizing Your Phone 41 To access the BroadSoft call log via phone user interface: 1. Press Menu->History->Network Call Log. 2. Select the
User Guide SIP-T32G IP Phone 42 Physically connect your headset, refer to Phone Installation on page 11 and activate/deactivate it for use. To activat
Customizing Your Phone 43 You can also configure the memory key via web user interface at the path DSS Key->Line Key. The line key features are e
User Guide SIP-T32G IP Phone 44 If Auto is selected from the Account ID field, press the DSS key when the phone is idle, you can play a call using the
Customizing Your Phone 45 Account ID (the account this feature will be applied to) Label (key label displays on the LCD screen) Value (the group pic
User Guide SIP-T32G IP Phone 46 quickly. You should configure the remote phonebook in advance. For more information, refer to Remote Phonebook on page
Customizing Your Phone 47 Label (key label displays on the LCD screen) Usage: Press the DSS key to access the BroadSoft group specified in the Broad
User Guide SIP-T32G IP Phone 48 specified in the Value field displays on the LCD screen, and then you can perform the blind, attended or semi-attended
Customizing Your Phone 49 SMS You can use this key feature to quick access the text message feature. For more information, refer to Short Message Se
User Guide SIP-T32G IP Phone vi Call Waiting on page 71 Major updates have occurred to the following sections since the previous version: Basic
User Guide SIP-T32G IP Phone 50 Dependencies: Type (Key Event) Key Type (Keypad Lock) Label (key label displays on the LCD screen) Usage: Press the DS
Customizing Your Phone 51 The following figures show single or multiple accounts registered on the phone: Single account: Multiple accounts: To di
User Guide SIP-T32G IP Phone 52 lines with multiple line keys. Dial plan is a string of characters that governs the way your SIP-T32G IP phone process
Customizing Your Phone 53 is configured as "Number: 1" and "Replace: 1234567", when you try to dial out the number “1234567”, yo
User Guide SIP-T32G IP Phone 54 To add a dial-now rule via web user interface: 1. Click on Phone->Dial Plan->Dial-now. 2. Enter the desired va
Customizing Your Phone 55 You can block the dialing of specific numbers. When you dial a block out number on your phone, the dialing will fail and t
User Guide SIP-T32G IP Phone 56 2. Click the “+” sign on the left of the General Information to expand the feature list. 3. Select Enabled from the
Basic Call Features 57 The SIP-T32G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You c
User Guide SIP-T32G IP Phone 58 Using the headset You can also dial the number first, and then choose the way you want to speak to the other party.
Basic Call Features 59 To place a call using the headset: Do one of the following: - With the optional headset connected, press to activ
Table of Contents vii About This Guide ... v In This Guide ...
User Guide SIP-T32G IP Phone 60 Answering When Not in Another Call In all cases, the active call will appear on the LCD screen showing call duration a
Basic Call Features 61 - If you are using the speakerphone, press or the Cancel soft key. Note To redial the last placed call from your
User Guide SIP-T32G IP Phone 62 4. Press the Save soft key to accept the change or the Back soft key to cancel. The icon appears on the LC
Basic Call Features 63 To use auto redial: When the called party is busy, the following prompt will appear on the LCD screen of the phone: 1. Pres
User Guide SIP-T32G IP Phone 64 You can also configure call completion via web user interface at the path Phone->Features->General Information.
Basic Call Features 65 4. Press or , or the Switch soft key to select Call Return from the Key Type field. 5. Press the Save so
User Guide SIP-T32G IP Phone 66 The phone LCD screen shows the call is on hold and the line key LED flashes green. Note To resume a held call: 1. Pr
Basic Call Features 67 The icon on the idle screen indicates that the Do Not Disturb mode is enabled. Incoming calls will be rejected autom
User Guide SIP-T32G IP Phone 68 a.) If you select Always Forward: 1) Press or , or the Switch soft key to select Enable from t
Basic Call Features 69 4) (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. 4. Press t
User Guide SIP-T32G IP Phone viii Keypad Lock ...
User Guide SIP-T32G IP Phone 70 Dynamic Forwarding To forward an incoming call to another party: 1. When the phone is ringing, press the Forward so
Basic Call Features 71 4. Press or the Transfer soft key to complete the transfer when receiving ringback. To perform an attended transf
User Guide SIP-T32G IP Phone 72 You can create a conference with other parties using the phone’s local conference feature. You can create a conference
Basic Call Features 73 You can use network conference feature on the SIP-T32G IP phone to conduct a conference with multiple participants. This feat
User Guide SIP-T32G IP Phone 74 You can use call park feature to place a call on hold, and then retrieve the call from another phone in the system (fo
Basic Call Features 75 The system establishes call between phone C and B. Note You can use call pickup feature to answer someone else’s incoming cal
User Guide SIP-T32G IP Phone 76 4. Enter the direct call pickup code in the Direct Call Pickup Code field. 5. Click Confirm to accept the change. N
Basic Call Features 77 The DPickup soft key appears on the LCD screen. 2. Press the DPickup soft key on your phone when the specific phone receive
User Guide SIP-T32G IP Phone 78 5. Click Confirm to accept the change. Note To configure the group call pickup code on a per-line basis via
Basic Call Features 79 You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call s
Table of Contents ix Busy Lamp Field (BLF) ... 81
User Guide SIP-T32G IP Phone 80 You can use anonymous call rejection feature to reject incoming calls from anonymous callers. Anonymous call rejection
Advanced Phone Features 81 This chapter provides operating instructions for the advanced features of the SIP-T32G IP phone. The topics include: B
User Guide SIP-T32G IP Phone 82 7. (Optional.) Enter the pickup code in the Extension field. 8. Press the Save soft key to accept the change or the
Advanced Phone Features 83 The caller ID appears on the LCD screen (if enabled). In the following figure, the phone LCD screen shows an incoming
User Guide SIP-T32G IP Phone 84 For more information on performing call transfer, refer to Call Transfer on page 70. 4. Click Confirm to accept the
Advanced Phone Features 85 6. Click Confirm to accept the change. Note To assign BLF List keys via phone user interface: 1. Press Menu->Feature
User Guide SIP-T32G IP Phone 86 To place a call on hold: 1. Press the shared line key or the Hold soft key when there is an active call on the shared
Advanced Phone Features 87 4. Press or , or the Switch soft key to select Record from the Key Type field. 5. (Optional.) Enter
User Guide SIP-T32G IP Phone 88 Recording status indications you need to know: Circumstance Icons on the LCD screen A recording is started appears on
Advanced Phone Features 89 6. Leave the Value field blank. 7. Press the Save soft key to accept the change or the Back soft key to cancel. You ca
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