Yealink T19PN Specifications

Browse online or download Specifications for IP phones Yealink T19PN. Yealink T19PN LCD Wired handset Black IP phone User Manual

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Summary of Contents

Page 2

User Guide for the SIP-T19P/SIP-T19 IP Phone x

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User Guide for the SIP-T19P/SIP-T19 IP Phone 90 6. Click Confirm to accept the change. Note Music on hold (MoH) is the business practice of playing r

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Advanced Phone Features 91 When you have placed a call on hold, the held party can hear the music. Note You can send and receive text messages using

Page 5 - Quick Reference Guide

User Guide for the SIP-T19P/SIP-T19 IP Phone 92 To send a text message: 1. Press Menu->Messages->Text Message->New Message. 2. Compose the

Page 6 -  Anonymous Call on page 82

Advanced Phone Features 93 The LCD screen prompts “Delete Message?”. 4. Press the OK soft key to delete this message or the Cancel soft key to can

Page 7 - Table of Contents

User Guide for the SIP-T19P/SIP-T19 IP Phone 94 To configure voice mail access codes via phone user interface: 1. Press Menu->Messages->Voice M

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Advanced Phone Features 95 mail icon) on the LCD screen. This will be cleared when you retrieve all voice mails or delete them. The MWI service is u

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User Guide for the SIP-T19P/SIP-T19 IP Phone 96 3. Enter the period time in the MWI Subscription Period (Seconds) field. 4. Click Confirm to accept

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Advanced Phone Features 97 The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail. Note MWI s

Page 11 - Overview

User Guide for the SIP-T19P/SIP-T19 IP Phone 98

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Troubleshooting 99 This chapter provides general troubleshooting information to help to solve the problems you might encounter when using your SIP-T19

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Overview 1 This chapter provides the overview of the SIP-T19P/SIP-T19 IP phone. Topics include:  Hardware Component Instructions  Icon Instruction

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User Guide for the SIP-T19P/SIP-T19 IP Phone 100 How to obtain the MAC address of a phone when the phone is not powered on? Three ways you can obtain

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Troubleshooting 101  Check that the headset volume is adjusted to an appropriate level. Refer to Volume on page 25. What is the difference between u

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User Guide for the SIP-T19P/SIP-T19 IP Phone 102 Why can’t I send a SMS to any other phone? SMS depends on support from a SIP server. Contact your sys

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Troubleshooting 103 2. Select the desired value from the pull-down list of RTP Encryption (SRTP). 3. Click Confirm to accept the change. Note How t

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User Guide for the SIP-T19P/SIP-T19 IP Phone 104 2. Click Reboot to reboot the phone. Note How to export PCAP trace? We may need you to provide a PC

Page 19 - Getting Started

Troubleshooting 105 How to export system log? We may need you to provide debug log information to help analyze problem. By default, you can export the

Page 20 -  Ethernet Cable

User Guide for the SIP-T19P/SIP-T19 IP Phone 106 To export the phone configurations via web user interface: 1. Click on Settings->Configuration. 2

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Troubleshooting 107 How to upgrade firmware? To upgrade firmware via web user interface: 1. Click on Settings->Upgrade. 2. Click Browse to locate

Page 22 - Power over Ethernet

User Guide for the SIP-T19P/SIP-T19 IP Phone 108 3. Press the OK soft key. The LCD screen prompts “Resetting…Please Wait!”. The LCD screen prompts “

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Regulatory Notices 109 Contact your Yealink Authorized Reseller for information about service agreements applicable to your product. TO THE FULL EXTE

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User Guide for the SIP-T19P/SIP-T19 IP Phone 2 Hardware component instructions of the SIP-T19P/SIP-T19 IP phone are: Item Description ① LCD Screen Sh

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User Guide for the SIP-T19P/SIP-T19 IP Phone 110  Please place no heavy objects on the device in case of damage and deformation caused by the heavy l

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Appendix A-Time Zones 111 Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00 U

Page 27 - Customizing Your Phone

User Guide for the SIP-T19P/SIP-T19 IP Phone 112 Time Zone Time Zone Name +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembourg(Luxembourg) +0

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Index 113 A About This Guide v Account Registration 50 Adding Contacts 31 Adding Groups 29 Administrator password 20 Anonymous

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User Guide for the SIP-T19P/SIP-T19 IP Phone 114 No answer Forward 70 O Overview 1 P Packaging Contents 9 Phone Initialization 13

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Overview 3 Icon Description Registering Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi-

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User Guide for the SIP-T19P/SIP-T19 IP Phone 4 Power Indicator LED LED Status Description Solid green The phone is initializing. The phone is busy. Th

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Overview 5 In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interfac

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User Guide for the SIP-T19P/SIP-T19 IP Phone 6 Options Phone User Interface Web User Interface --Recent Call In Dialing --Auto Answer √ --Auto Redial

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Overview 7 The following table shows documentations available for the SIP-T19P/SIP-T19 IP phone. Name Contents Where found Language Quick Installation

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User Guide for the SIP-T19P/SIP-T19 IP Phone 8

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Getting Started 9 This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T19P/SIP-T19

Page 37 -  Remote Phone Book

ii Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this

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User Guide for the SIP-T19P/SIP-T19 IP Phone 10  Phone Stand  Power Adapter  Handset & Handset Cord  Ethernet C

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Getting Started 11 If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone:

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User Guide for the SIP-T19P/SIP-T19 IP Phone 12 advise you which one to use.  AC power  Power over Ethernet (PoE) AC Power To connect the AC power

Page 41 - Adding Contacts Manually

Getting Started 13 After your phone is powered on, the system boots up and performs the following steps: Automatic Phone Initialization The phone fin

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User Guide for the SIP-T19P/SIP-T19 IP Phone 14 3. Enter the user name (admin) and password (admin) in the login page. 4. Click Confirm to login. T

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Getting Started 15 2. Press or to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field. 3. Press the Save soft key to accept

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User Guide for the SIP-T19P/SIP-T19 IP Phone 16 will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPP

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Customizing Your Phone 17 You can customize your SIP-T19P/SIP-T19 IP phone by personally configuring certain settings, for example, contrast, langua

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User Guide for the SIP-T19P/SIP-T19 IP Phone 18 The default language of the phone user interface is English. The phone will detect and use the same la

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Customizing Your Phone 19 3. Click Confirm to accept the change. Text displayed on the web user interface will change to the selected language. The

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iii Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are des

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User Guide for the SIP-T19P/SIP-T19 IP Phone 20 4. Press the Save soft key to accept the change. The date and time displayed on the LCD screen will c

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Customizing Your Phone 21 To change the administrator password via phone user interface: 1. Press Menu->Settings->Advanced Settings (password

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User Guide for the SIP-T19P/SIP-T19 IP Phone 22 You can lock the keypad of your phone temporarily when you are not using it. This feature helps you to

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Customizing Your Phone 23 You can configure the interval (in seconds) to automatically lock the keypad instead of long pressing . To conf

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User Guide for the SIP-T19P/SIP-T19 IP Phone 24 5. Press the Save soft key to accept the change or the Back soft key to cancel. Note To unlock the

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Customizing Your Phone 25 You can press the Volume key to adjust the ringer volume when the phone is idle. You can also press the Volume key to adju

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User Guide for the SIP-T19P/SIP-T19 IP Phone 26 2. Press or to select the desired ring tone. 3. Press the Save soft key to accept t

Page 56 - Headset key again

Customizing Your Phone 27 2. Click Browse to locate a ring tone (file format must be *.wav) file from your local system. 3. Click Upload to uploa

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User Guide for the SIP-T19P/SIP-T19 IP Phone 28 To configure the directory via web user interface: 1. Click on Directory->Setting. 2. In the Dire

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Customizing Your Phone 29 If there is only one list in the directory, press the Dir soft key to enter this list directly. The built-in phone directo

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iv Yealink SIP-T19P/SIP-T19 firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specif

Page 60 - Type (Keypad Lock)

User Guide for the SIP-T19P/SIP-T19 IP Phone 30 The IP phone enters the local directory directly as there is only Local Directory in the directory by

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Customizing Your Phone 31 3. Press the Option soft key, and then select Delete from the prompt list. The LCD screen prompts “Delete selected group?

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User Guide for the SIP-T19P/SIP-T19 IP Phone 32 4. Enter the name and the office, mobile or other numbers in the corresponding fields. 5. Press

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Customizing Your Phone 33 If the contact has already existed in the local directory, the LCD screen will prompt “Overwrite the original contact?”. P

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User Guide for the SIP-T19P/SIP-T19 IP Phone 34 The IP phone enters the local directory directly as there is only Local Directory in the directory by

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Customizing Your Phone 35 - If only one number of the contact is stored in the local directory, press the Send soft key to dial out the number. -

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User Guide for the SIP-T19P/SIP-T19 IP Phone 36 2. In the Search Source List In Dialing block, select the desired list from the Disabled column and t

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Customizing Your Phone 37 You can manage your phone’s local directory via phone user interface or web user interface. But you can only import or exp

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User Guide for the SIP-T19P/SIP-T19 IP Phone 38 6. (Optional.) Select the contact information you want to import into the local directory from the pu

Page 69 - Basic Call Features

Customizing Your Phone 39 3. Enter the name and the office, mobile or other numbers in the corresponding fields. 4. Press the Add soft key to acc

Page 70 -  Using the headset

About This Guide v Thank you for choosing the SIP-T19P/SIP-T19 IP phone, exquisitely designed to provide business telephony features, such as Call H

Page 71 -  Using the speakerphone

User Guide for the SIP-T19P/SIP-T19 IP Phone 40 You can configure your new phone to access up to 5 corporate directories. The phone supports up to 200

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Customizing Your Phone 41 To search for a contact in the corporate directory: 1. Press Menu->Dir->Remote Phone Book. If Remote Phone Book is

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User Guide for the SIP-T19P/SIP-T19 IP Phone 42 3. Enter the refresh period of corporate directory in the Search Flash Time (Seconds) field. The defa

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Customizing Your Phone 43 The detailed information of the entry appears on the LCD screen. To place a call from the call history list: 1. Press the

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User Guide for the SIP-T19P/SIP-T19 IP Phone 44 5. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can upload you

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Customizing Your Phone 45 Physically connect your headset and activate the headset mode for use. For more information on physically connecting a hea

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User Guide for the SIP-T19P/SIP-T19 IP Phone 46 2. Select Enabled from the pull-down list of Headset Prior. 3. Click Confirm to accept the change.

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Customizing Your Phone 47 2. Customize specific features for these keys. 3. (Optional.) Enter a string that will appear on the LCD screen in the

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User Guide for the SIP-T19P/SIP-T19 IP Phone 48 Speed Dial You can use this key feature to speed up dialing numbers often used or hard to remember. De

Page 80 - Static Forwarding

Customizing Your Phone 49 Dependencies: Type (Local Group) Line (the group you want to access) Usage: Press the programmable key to access the group

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User Guide for the SIP-T19P/SIP-T19 IP Phone vi  Anonymous Call on page 82 Documentations of the SIP-T19 IP phone have also been added. The followin

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User Guide for the SIP-T19P/SIP-T19 IP Phone 50 Message screen. You can enter the text message and then send it. Zero Touch You can use this key featu

Page 83 - Dynamic Forwarding

Customizing Your Phone 51 To disable an account via phone user interface: 1. Press Menu->Settings->Advanced Settings (password: admin) ->A

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User Guide for the SIP-T19P/SIP-T19 IP Phone 52 You can configure one or more replace rules (up to 100) to remove the specified string and replace it

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Customizing Your Phone 53 3. Click Del to delete the replace rule(s). Note You can configure one or more dial-now rules (up to 100) on your phone.

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User Guide for the SIP-T19P/SIP-T19 IP Phone 54 To configure the delay time for dial-now rule via web user interface: 1. Click on Features->Genera

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Customizing Your Phone 55 2. Enter the desired values in the Code, Min Length (1-15) and Max Length (1-15) fields. 3. Click Confirm to accept the

Page 88 - Directed Call Pickup

User Guide for the SIP-T19P/SIP-T19 IP Phone 56 3. Click Confirm to add the block out number. Note Public telephone networks in countries around the

Page 89

Customizing Your Phone 57 You can enable live dialpad on the SIP-T19P/SIP-T19 IP phone, which enables the IP phone to automatically dial out the pho

Page 90 - Group Call Pickup

User Guide for the SIP-T19P/SIP-T19 IP Phone 58 2. Enter the desired number in the Number field. 3. Enter the delay time (in seconds) in the Hotlin

Page 91

Basic Call Features 59 The SIP-T19P/SIP-T19 IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN

Page 92

Table of Contents vii About This Guide ... v In This Guide ...

Page 93

User Guide for the SIP-T19P/SIP-T19 IP Phone 60  Using the headset You can also dial the number first, and then choose the way you want to speak to

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Basic Call Features 61 To place a call using the headset: 1. With the optional headset connected, press to activate the headset mode. 2.

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User Guide for the SIP-T19P/SIP-T19 IP Phone 62 To answer a call using the hands-free speakerphone mode: Do one of the following: - Press

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Basic Call Features 63 To redial the last dialed number from your phone: 1. Press twice. A call to your last dialed number is attempted. T

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User Guide for the SIP-T19P/SIP-T19 IP Phone 64 To view placed calls list when the phone is in the pre-dialing screen: 1. Pick up the handset or pres

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Basic Call Features 65 You can enable auto redial to redial the phone number automatically when the called party is busy. You can also configure the

Page 99

User Guide for the SIP-T19P/SIP-T19 IP Phone 66 2. Wait for a period of time or press the OK soft key to redial the phone number. The phone will retr

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Basic Call Features 67 1. Press the OK soft key, the phone returns to the idle screen and call completion is activated. When the called party becom

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User Guide for the SIP-T19P/SIP-T19 IP Phone 68 You can mute the microphone of the active audio device during an active call, and then the other party

Page 102

Basic Call Features 69 Multiple Calls on Hold: If multiple calls are placed on hold: 1. Press or to switch between the calls, and

Page 103 - Advanced Phone Features

User Guide for the SIP-T19P/SIP-T19 IP Phone viii Volume ...

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User Guide for the SIP-T19P/SIP-T19 IP Phone 70 3. Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma between

Page 105

Basic Call Features 71 To enable call forward via phone user interface: 1. Press Menu->Features->Call Forward. 2. Press or

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User Guide for the SIP-T19P/SIP-T19 IP Phone 72 c.) If you select No Answer Forward: 1) Press or , or the Switch soft key to s

Page 107

Basic Call Features 73 Dynamic Forwarding To forward an incoming call to another party: 1. When the phone is ringing, press the Fwd soft key. 2.

Page 108

User Guide for the SIP-T19P/SIP-T19 IP Phone 74 Directory on page 27 for more information.). - Press the Dir soft key, and then select History. Selec

Page 109 - Troubleshooting

Basic Call Features 75 To configure call waiting via phone user interface: 1. Press Menu->Features->Call Waiting. 2. Press or

Page 110

User Guide for the SIP-T19P/SIP-T19 IP Phone 76 3. Enter the number of the second party and press , , or the Send soft key. 4. Wh

Page 111

Basic Call Features 77 3. Enter the conference URI (e.g., [email protected]) in the Conference URI field. 4. Click Confirm to accept the cha

Page 112

User Guide for the SIP-T19P/SIP-T19 IP Phone 78 You can use call pickup to answer someone else’s incoming call on the phone. The SIP-T19P/SIP-T19 IP p

Page 113

Basic Call Features 79 2. Enter the directed call pickup code in the Directed Call Pickup Code field. 3. Click Confirm to accept the change. To c

Page 114

Table of Contents ix Intercom ...

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User Guide for the SIP-T19P/SIP-T19 IP Phone 80 To pick up a call directly: 1. Pick up the handset. The DPickup soft key appears on the LCD screen.

Page 116

Basic Call Features 81 2. Enter the group call pickup code in the Group Call Pickup Code field. 3. Click Confirm to accept the change. To configu

Page 117

User Guide for the SIP-T19P/SIP-T19 IP Phone 82 To pick up a call in the group: 1. Pick up the handset. The GPickup soft key appears on the LCD scree

Page 118

Basic Call Features 83 2. Press or to select Enable from the Send Anonymous field. 3. (Optional.) Press or to

Page 119 - Regulatory Notices

User Guide for the SIP-T19P/SIP-T19 IP Phone 84 4. (Optional. ) Enter the anonymous call rejection on code in the Reject On Code field. 5. (Optional

Page 120

Advanced Phone Features 85 This chapter provides operating instructions for the advanced features of the SIP-T19P/SIP-T19 IP phone. Topics include:

Page 121 - Appendix A-Time Zones

User Guide for the SIP-T19P/SIP-T19 IP Phone 86 3. Select Hot Desking from the pull-down list of Type. 5. Click Confirm to accept the change. Note

Page 122

Advanced Phone Features 87 Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. The SIP-T19P

Page 123

User Guide for the SIP-T19P/SIP-T19 IP Phone 88 Accept Intercom You can enable or disable the phone to automatically answer an incoming intercom call.

Page 124

Advanced Phone Features 89 Paging Barge Paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming mu

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