Yealink Simply User Manual

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ight © 2010, Simply Bits LLC., all rights reserved.
3/8/2011
1
SimplyBits
YealinkUserInformationGuide
Call Parking
Call parking is a feature which allows a user to place a call on hold in a “parking lot”
which can then be retrieved from any other phone simply by dialing the parking lot
number. This differs from the normal process of putting a call on hold where the call
can only be picked back up on the phone from which it was placed on hold. Call
parking is normally used when putting a call on hold when the call is for another
person. Call parking allows one user to tell the other which parking lot to dial to get
their call and this can be done from any other phone in the organization.
You can only park an active caller to whom you are speaking. You can park the call by
dialing #72 or by pressing the Park Call button (note that the Park Call button is
normally only available on the T26 and T28 models). If successful, you will be told the
parking lot into which the call was parked. Lot numbers are always 4-digit numbers
starting with 78, e.g. 7801, 7802, etc.
Call parking with the Yealink phones is made easier due to the number of programmable keys on the
phones. Contrast this against other SIP devices which have few programmable keys where the user has
to remember to dial ‘#72’ to park a call. With the default configuration of the phones, the first four DSS
keys are programmed as ‘Park Call’, followed by three DSS buttons programmed to show the use of the
first three parking lots (7801, 7802, & 7803). The picture at the right shows the default key
programming.
A phone can be programmed to show more parking lots beyond the first three. This would be done in a
manner similar to programming BLF keys, but the Extension and Pickup Number would be set to a value
of 780X, where X is the parking lot number. The following screen shot shows the detail of programming
for the first three parking lot monitoring buttons. You’ll notice that the button Type must be set to BLF
and the Line must be the Line/Registration of the appropriate SIP Server (use Line 1 if not sure).
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Summary of Contents

Page 1 - SimplyBits

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 1 SimplyBits YealinkUserInformationGuide Call Parking Call parking

Page 2 - Voicemail

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 10 Key Programming Gotchas  Any programming of the keys is stored in

Page 3 - Missed Call Indicator

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 11 Printing Key Labels The Yealink phones use paper strips to label the

Page 4

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 12 Intercom Feature Control The phones have some Intercom customizatio

Page 5

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 2 Voicemail When a user has a new voicemail message, the phone will ind

Page 6 - Programming BLF Keys

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 3 Missed Call Indicator The phones have an optional Missed Call indicat

Page 7

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 4 Phone Customization/Web Interface In order to make phone feature prog

Page 8

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 5 4) You should arrive at the main web interface:

Page 9 - DSS Key Programming

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 6 Programming BLF Keys The term BLF stands for Busy Lamp Feature. It i

Page 10 - Key Programming Gotchas

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 7 To program a key, get into the web interface of the phone (see the We

Page 11 - Printing Key Labels

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 8 2) Once you have chosen BLF as the Type of the button, you can then

Page 12 - Intercom Feature Control

Copyright © 2010, Simply Bits LLC., all rights reserved. 3/8/2011 Page 9 DSS Key Programming When programming DSS keys, the screen will differ

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